The Quality Equipment Online Parts Store sells products typically in stock at our 30 locations, therefore saving you extra freight costs! If you do not see the parts you need, please contact your local Quality Equipment Parts Department to inquire about availability, pick up options and additional freight charges.
We can ship anywhere in the continental United States. Freight calculated based on weight up to $100. FREE ground shipping on orders of $120 or more*, except for expedited orders.
QualityEquipStore.com strives to deliver your order as soon as possible. To receive your order as fast as possible we offer same day shipping for orders placed Monday through Friday before 3:00 p.m. Eastern Standard Time. Orders placed over the weekend or after 3:00 p.m. Eastern Standard Time may be processed on the following business day.
Additionally, QualityEquipStore.com will be closed in observance of the following holidays. Orders placed on these dates may be processed on the following business day.
- New Year's Day
- 4th of July - Independence Day
- Christmas Eve and Christmas Day
Orders ship from our web site warehouse at 3821 Durham-Chapel Hill Boulevard, Durham, NC 27707. While we keep a substantial inventory of John Deere parts on hand in our two large warehouses, no dealership can keep every part on hand at all times. We draw from our own extensive supply plus the inventories of our 28 brick and mortar John Deere dealership locations.
We currently ship to all 50 U.S. states. At this time we do not ship to any location outside the U.S. including Canada and Mexico.
Standard Delivery orders are shipped via UPS Ground. Standard shipments are received within 1-6 business days depending on the shipping destination. UPS delivers Monday through Friday, with the exception of UPS Holidays. At this time we do not offer UPS weekend (Saturday or Sunday) delivery.
For faster delivery, we offer Priority Delivery shipped via UPS Second Day Air and Express Delivery shipped via UPS Next Day Air for an additional shipping fee. No Saturday or Sunday delivery is available.
At this time we cannot ship to P.O., APO or FPO boxes. UPS will only deliver to physical street addresses.
Please note: ORMD products which include all aerosol containers as well as other hazardous products are not allowed to be shipped by Premium UPS shipping methods which include 3-Day Select, 2nd Day Air, Next Day Air or any International shipping method.
Please note: QualityEquipStore.com makes no shipping guarantees other than those advertised by our shippers. Please send us an e-mail with details explaining any claim you may wish to pursue. We will file the claim with the shipper for you.
Oversized Item Surcharges
To ensure your order reaches you safely, an additional surcharge may apply to some heavy or bulky items due to size, weight or special handling required. This item surcharge is in addition to standard shipping rates.
You will receive a Shipping Confirmation email once your order has left our warehouse. The email will include the UPS tracking number for your order as well as a link to the UPS website where you can track the shipment. If you placed your order as a registered user, you may also log in to your account to view tracking numbers.
*FREE Ground 3-5 Shipping with $100 purchase. Oversize shipping charges may apply. Unforseen shipping delays may occur.
Quality Equipment stands behind the quality of our products. In the event that a return is needed, the original purchaser may return any item in its original condition and packaging, for any reason, within 30 days of the original ship date. The original invoice must accompany all returns.
Electrical Parts and Parts coded as non-returnable by the manufacturer are not returnable. Special Order parts are subject to 25% restocking fee.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Please note: Country of origin of a part is not a warrantable or returnable cause. We sell John Deere OEM parts. John Deere at times sources parts from countries around the globe. AHW LLC and GreenPartStore.com have no control over and therefore make no guarantees or warranties if a parts country of origin is not a country of your choice. Parts made in these countries are still required to meet the stringent requirements of John Deere Product Engineers.
Please note: Many credit card issuing banks take as long as 7 business days to return your funds to you after we issue the credit to your card.